Welcome to the home of Shazzie's online products:
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About Ecstatic Creation Ltd
Shazzie.com and associated ‘Shazzie’ branded web pages have very easy to use payment and delivery systems to ensure your purchasing process is simple and secure. We partner with reputable companies such as totalbusinesscart.com, barclaycard.co.uk, cybersource.co.uk and paypal.co.uk.
Making a purchase
Making a purchase could not be easier. Just browse our web sites and you’ll discover links to all Shazzie’s information products. Add any items that you wish to buy into the shopping basket of that branded web site from the purchase buttons on those pages. After you have finished your selection, click on 'checkout' and you will be asked for a few details that we need to be able to complete the order. All your orders, regardless of which Shazzie branded web site they originate from, go through the same secure shopping cart.
We accept credit card payment
Please note that you will be charged in your own currency, not necessarily $ dollars (USD) or any other currency. Exchange rate fees (if any) are determined by your bank and may fluctuate over time. You may send your credit card information via phone, snail mail or over the Internet.
For our digital products, delivery is within a few moments
Once your payment has been processed by our systems and partners, you will receive email confirmation and a secure time sensitive download link. We will always give you adequate time to access your downloadable product, usually a week. If for any reason you fail to download your product we will issue you a new link free of charge.
Unplayable/unreadable digital files
If your goods don't arrive in perfect condition, please contact us within seven working days of receipt and we'll sort it out.
Delivery schedule for digital products
All digital products are delivered immediately. Download times will vary depending on file size and your internet connection. We offer two ways of downloading: the whole course zipped, or individual file downloads.
For orders made from the UK or the European Union, VAT is added (15% to 31st December 2009, and 17.5% thereafter). All other orders are VAT free, even though the VAT inclusive price is displayed on each of the product pages.
Credit card security
When the order is placed at our web site, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.
We want you to love our products as much as we do. If you don't, and want to let us know why, please contact us.
Our general policy is as follows: We are happy for you to return any "as new" and unused goods that you bought within seven days of receipt of your purchase (as per The Consumer Protection (Distance Selling) Regulations 2000).
However, we often supersede this with the "Shazzies365 guarantee", whereby you can return any product created by Shazzie up to 365 days if unsatisfied. If this guarantee is in place it will be clearly stated on the Shazzie branded purchasing web site and confirmed during the shopping cart check out process.
If for any reason you have any issue regarding purchasing products from ecstaticcreation.com and associated ‘Shazzie’ branded web sites please contact us immediately so we can resolve any issue without hesitation.
Our registered address: Please do not send correspondence here.
58 Thorpe Road
Registered in England: 6997614
Shazzie and the Ecstatic Creation team